Case studies
What we built, for whom, and with what result
Clients described by sector and size, measured and conservative results, and the data transfer instrument stated in each case.
What we built, for whom, and with what result

Onshore Portugal · pt-PT
KYC document review in Portugal, without data leaving the EEA
A bank listed on the PSI

Onshore Portugal · multilingue
Reservations in five languages, with seasonality handled as capacity
An Algarve hotel group

Lusophone corridor · pt-PT
Contractor administration centralised in Lisbon
An energy company with Angolan operations

Onshore Portugal · multilingue
Transport documentation with extended cover
A port operator at Sines

Onshore Portugal · pt-PT
Citizen service and archive digitisation
A mid-sized municipality

Onshore Portugal · pt-PT
Claims support, from notification to closure
A mid-sized insurer

Lusophone corridor · pt-PT
Retention and written complaints coordinated from Lisbon
A telecoms operator present in Mozambique

Nearshore in Portugal · multilingue
A European hub in Lisbon, without incorporating
A United States software company

Brazil · pt-BR
Brazilian volume in Sao Paulo, Portuguese market in Lisbon
A Portuguese retailer with a Brazilian operation

Nearshore in Portugal · pt-PT
Portugal as a Brazilian group's European base
A Brazilian banking group

Onshore Portugal · multilingue
Accounts payable and export distributor support
A manufacturer in northern Portugal

Onshore Portugal · pt-PT
Booking and rescheduling, EEA only
A private healthcare group

Onshore Portugal · multilingue
Applications peak and exam administration
A Portuguese public university

Nearshore in Portugal · en
An engineering team in Porto, inside the EEA
A United Kingdom fintech

Onshore Portugal · pt-PT
Billing and tariff-change peaks
A utility with national coverage

Brazil · pt-BR
Moderation in Brazilian Portuguese, with wellbeing support included
A content platform with a Lusophone audience

Nearshore in Portugal · multilingue
German and English support from Lisbon
A logistics operator from the DACH region

Onshore Portugal · multilingue
Distributor support across twelve export markets
A Douro wine producer

Lusophone corridor · pt-PT
Coordination and funder reporting from Lisbon
An international organisation with Mozambican programmes

Lusophone corridor · pt-PT
Corridor KYC review centralised in Lisbon
A bank present in Angola and Portugal

Lusophone corridor · multilingue
Model evaluation across four Portuguese variants
An AI research lab

Global network · en
Training data annotation from Uzbekistan
A European computer vision company

Nearshore in Portugal · pt-PT
Managed services with severity-based SLAs
A regional energy distributor

Global network · en
An automated regression suite before every campaign
A grocery retailer with an ecommerce operation

Nearshore in Portugal · multilingue
Qualifying international leads out of hours
An Algarve estate agency
Let us look at the numbers for your case
Tell us which processes you want to outsource, in which languages and at what volume. We come back with a euro estimate and an operating design, with no commitment.
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