A bank present in Angola and Portugal
Corridor KYC review centralised in Lisbon
KYC document review for the Angolan operation moved to Lisbon, where the data protection framework matches the European group.

Case facts
- Delivery model
- Lusophone corridor
- Variant
- pt-PT
- Team
- 13 people, Lisbon
- Time to launch
- 10 weeks
The problem
Document review ran locally under a data framework different from the rest of the group, which complicated consolidation and reporting to the European supervisor.
What we built
A Lisbon team took on document review and file preparation, with the compliance decision remaining the bank's. The coordination tier sits under European rules and the locally mandated work stays in Luanda.
Compliance
Lisbon tier inside the EEA. Angola holds no adequacy decision; what flows rests on standard contractual clauses with a transfer impact assessment.
Results
- people in Lisbon
- 13people in Lisbon
- data framework across the group
- 1 unif.data framework across the group
- reporting consolidation time
- -24 %reporting consolidation time
- instruments before opening
- CCTinstruments before opening
The European supervisor wanted a single framework. That is what we now have.
Let us look at the numbers for your case
Tell us which processes you want to outsource, in which languages and at what volume. We come back with a euro estimate and an operating design, with no commitment.
We reply within 6 hours on working days. If you would rather write: info@corpshore.solutions