Mexico
Spanish and IT from Mexico
Mexico City combines native Spanish at scale with a growing technical market, at below European cost.
- Local time
- :
- Cost index
- 47
- Lisbon = 100, fully loaded cost
- Personal data
- Outside the EEA. Requires standard contractual clauses.
- Languages delivered
- Espanhol, Inglês
Why Mexico
Spanish at scale. When an operation needs to grow quickly in Spanish, Mexico has the market depth Spain lacks at the same price and that Caribbean destinations lack in volume.
The technical market has grown substantially and now sustains development and managed services teams, with strong overlap with North America and limited overlap with Europe.
What we run here
- Customer support in Spanish and English
- Software development and managed services
- Back office and processing
- Sales and qualification in Spanish-speaking markets
What we do not do from here
The overlap with Portugal is the most limited among the Latin American destinations. If you need daily contact across full Portuguese hours we will say Mexico is not the right choice and propose Bogota or Santo Domingo instead.
Services delivered from here
- Customer supportContact centre operations in Portuguese, English and more than thirty languages, across voice, email, chat and social.
- Software developmentProduct and project teams for web, mobile and backend applications, working inside your processes.
- Managed servicesOngoing management of applications and infrastructure, with SLAs, monitoring and continuous improvement.
- Back officeAdministrative processing, document management, data entry and internal operations support.
Frequently asked questions
What is the overlap with Portugal?
Six to seven hours behind, which limits overlap to the Portuguese afternoon.
Is it suitable for engineering teams?
Yes, and the overlap with North America is strong. With Europe it is limited.
Do you deliver in Portuguese?
No. Mexico covers Spanish and English.
What is the cost index?
Around 47 against Lisbon at 100.
How long does a team take to start here?
Three to six weeks from a signed proposal, depending on the profile. Transition begins by documenting the process, not by transferring it.
What is the minimum size?
Three full-time people for a dedicated team. Below that we propose a shared team.
Can we start with a pilot?
Yes, and it is what we recommend. Thirty days, with scope and metrics defined before it starts.
Who manages the team?
Corpshore. Performance management, training and retention are our responsibility, with a single point of contact on your side.
Start with a 30-day pilot
A small scope, with agreed metrics and the data transfer framework settled from the outset. It is the least risky way to find out whether the model works for you.
We reply within 6 hours on working days. If you would rather write: info@corpshore.solutions