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Real estate

Administrative and commercial support for real estate

Lead qualification, viewing scheduling and administrative support, including international buyers.

Sector header image for real estate.

The pressure on real estate in Portugal

A property lead loses value in hours rather than days, and most arrive outside Portuguese office hours.

The international buyer writes in their own language and reads silence as a lack of interest.

What we run

  • Lead qualification and fast first response
  • Viewing scheduling and confirmation
  • Administrative process and documentation support
  • Multilingual support for international buyers

What we do not do

We do not give legal, tax or investment advice, and we do not act as agents. Qualification is commercial and the decision always rests with the agent or the client.

Delivery models that suit real estate

  • Onshore Portugal

    When data cannot leave the EEA, or when the end customer is Portuguese

    Stay inside the EEA. No transfer.

  • Nearshore in Portugal

    When you need a multilingual European base without incorporating

    Stay inside the EEA. No transfer.

  • Global network

    When you need continuous cover, specific languages or the lowest cost

    Poland is inside the EEA. The others require standard contractual clauses.

Frequently asked questions

Do you respond out of hours?

Yes, which is usually decisive for leads from other time zones.

Which languages do you cover?

Portuguese, English, French and German, which cover most international demand.

Do you give tax advice?

No. We route to the client's own advisers.

Do you integrate with our CRM?

We work inside it, with every interaction logged in full.

How long does it take to start?

Four to eight weeks in Portugal and three to six in the global hubs, from a signed proposal. Transition begins by documenting the process, not by transferring it.

What is the minimum size?

Three full-time people for a dedicated team, which is the minimum to cover holidays and absence. Below that we propose a shared team.

How is the service measured?

Against metrics agreed before the operation opens, with a threshold below which we enter a recovery plan. It is not a conversation that starts when the client complains.

What if we want to end it?

There is agreed notice and a written reversal plan. The process documentation is yours from day one and leaves with you.

Let us look at the numbers for your case

Tell us which processes you want to outsource, in which languages and at what volume. We come back with a euro estimate and an operating design, with no commitment.

We reply within 6 hours on working days. If you would rather write: info@corpshore.solutions