Professional services
Administrative support for firms and consultancies
Document handling, client support, billing and scheduling for law firms, consultancies and accounting practices.
The pressure on professional services in Portugal
Administrative work done by billable professionals is the most expensive possible way to do it.
Confidentiality is the usual obstacle, and it is solved with a contractual framework and access control rather than with generic suspicion.
What we run
- Document handling and organisation
- Scheduling and diary management
- Billing, collections and reconciliations
- Client contact handling and triage
What we do not do
We do not provide legal, accounting or consulting services, or any work reserved to a regulated profession. The support is administrative and the boundary is explicit in the contract.
Delivery models that suit professional services
Onshore Portugal
When data cannot leave the EEA, or when the end customer is Portuguese
Stay inside the EEA. No transfer.
Nearshore in Portugal
When you need a multilingual European base without incorporating
Stay inside the EEA. No transfer.
Most requested services in this sector
- Back officeAdministrative processing, document management, data entry and internal operations support.
- Finance and accountingAccounts payable and receivable, reconciliations, invoicing and close support, alongside your own accountants.
- Appointment settingBooking qualified meetings for sales teams, with confirmation and no-show reduction.
- Customer supportContact centre operations in Portuguese, English and more than thirty languages, across voice, email, chat and social.
Frequently asked questions
How do you handle confidentiality?
With a confidentiality agreement, named access and a log of every access.
Do you do legal work?
No. No work reserved to a regulated profession.
Can you work in our practice management system?
Yes, inside it, so the history stays with you.
Do you serve small firms?
Yes, usually on a shared team.
How long does it take to start?
Four to eight weeks in Portugal and three to six in the global hubs, from a signed proposal. Transition begins by documenting the process, not by transferring it.
What is the minimum size?
Three full-time people for a dedicated team, which is the minimum to cover holidays and absence. Below that we propose a shared team.
How is the service measured?
Against metrics agreed before the operation opens, with a threshold below which we enter a recovery plan. It is not a conversation that starts when the client complains.
What if we want to end it?
There is agreed notice and a written reversal plan. The process documentation is yours from day one and leaves with you.
Let us look at the numbers for your case
Tell us which processes you want to outsource, in which languages and at what volume. We come back with a euro estimate and an operating design, with no commitment.
We reply within 6 hours on working days. If you would rather write: info@corpshore.solutions