A manufacturer in northern Portugal
Accounts payable and export distributor support
A small team took on accounts payable, reconciliations and distributor correspondence in four languages.
Case facts
- Delivery model
- Onshore Portugal
- Variant
- multilingue
- Team
- 4 people, Braga
- Time to launch
- 5 weeks
The problem
The administrative team was three people and knowledge concentrated in one of them, which made absences expensive. Export correspondence arrived in English, French and German and was answered late.
What we built
Process documentation before transfer, and more than one person trained on each process. Export correspondence is answered in the language it arrives in.
Compliance
Onshore in Portugal, inside the client's ERP, with named and logged access.
Results
- people on the team
- 4people on the team
- correspondence languages
- 4correspondence languages
- processes depending on a single person
- 0processes depending on a single person
- to full operation
- 5 sem.to full operation
The first job was writing down what existed only in one person's head. That stayed ours.
Let us look at the numbers for your case
Tell us which processes you want to outsource, in which languages and at what volume. We come back with a euro estimate and an operating design, with no commitment.
We reply within 6 hours on working days. If you would rather write: info@corpshore.solutions