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Management and support

Operations trainer

Designing and delivering initial and ongoing team training, including operation launches where everything is new at once.

Salary band

We do not publish salary bands on job posts. The band for the role is presented at first interview, before we ask you for any expectation. Publishing a range the hiring manager has not agreed would be a promise made on someone else's behalf.

Operations trainer

Location
Porto, Porto
Working pattern
On site
Contract type
Full time
Languages
Português (nativo) · Inglês (C1)
Status
Pipeline posting

Published · Valid until

About the role

Training is what separates a launch that stabilises in weeks from one that stabilises in months. This is a pipeline posting: specific positions open as new operations launch.

What you will do

  • Design training materials from the operation's actual procedures.
  • Deliver initial training and measure what was retained, not what was covered.
  • Revise materials when the operation changes, which is always.

What is required

  • Experience training adults in a professional setting.
  • A pedagogical competence certificate or equivalent.

What is valued

  • Experience in operation launches or supplier transitions.

What we offer

  • A Portuguese employment contract, with the fourteen annual payments, a meal allowance on a card and health insurance from the sixth month.
  • Paid training in the first month and a written progression plan, reviewed every six months with your direct manager.
  • Twenty-five days of holiday, above the legal minimum, and schedule flexibility within the team's coverage window.

Application

Your application is recorded in the recruitment system and processed only for this process, and for similar ones for twelve months if you consent to that. We do not ask for files in this form: if the process advances, the CV is requested by direct reply. You can withdraw consent at any time through the contacts in the privacy policy.

We reply within 6 hours on working days.

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